Please see below for Grandstand ticket information.
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I purchased tickets to see performances in the Iowa State Fair Grandstand. What do I do with my ticket(s)? If the concert has been rescheduled, your seats are safe for 2021. Information to request a refund within 30 days will be emailed to you through Etix, the official Iowa State Fair ticket source. If you purchased your tickets through a third party vendor, you will need to contact them directly. If the concert is rescheduled for 2021, you can hold onto your ticket for the new dates in 2021. Unfortunately, we weren’t able to reschedule KIDZ Bop, Bethel Music, or Hairball on the Grandstand. If you purchased tickets through Etix, you will receive information about refunds through email.
What if I purchased my tickets through a source other than Etix (not accessed through iowastatefair.org or etix.com)? If you purchased your tickets through a third party vendor other than Etix on the Iowa State Fair website, you will need to contact them directly for instructions and information.
I won Grandstand tickets through a contest or promotion or radio station? What can I do with them? Lucky duck! Hang onto those tickets and they will still be good for rescheduled concerts in 2021. If the show is not rescheduled, there is a $0 refund value.
For questions, email firstname.lastname@example.org.