Grandstand On-Sale Ticketing Tips and Tricks
Purchasing Grandstand tickets for the Iowa State Fair is the same in some ways, but may be different in other ways from buying tickets at other entertainment venues. Because of our limited seating and sometimes high demand for certain shows, we have processes in place to keep it fair (pun intended), efficient, and as secure as possible. Below are a few answers to some of the most common questions we receive about how tickets are released, selected, and managed.
Why aren’t all ticket types available when tickets go on sale?
Ticket
types are released in stages due to our limited capacity. Reserved
seating is released first, followed by obstructed-view and standing room
only if inventory allows. Accessible seating must sell out before
obstructed-view accessible seats are released.
Why is “Best Available” used on opening day?
For
high-demand shows, the “Best Available” option helps customers move
faster and reduces the frustration and time involved by multiple
customers viewing the same seats at the same time. Seat selection opens
once demand stabilizes.
Why can’t I leave a single seat unselected when purchasing tickets?
To
make sure as many Fairgoers as possible can enjoy a Grandstand show, we
limit the sale of single seats. This helps us avoid leaving isolated
seats that are difficult to sell and allows more pairs and groups to sit
together.
How does the Fair limit resellers and bots?
We
use ticket limits, delayed delivery, bot-prevention tools, 3D secure
authentication, and active monitoring. Tickets are not released to
resellers at any time, and we can’t guarantee tickets purchased from
sources other than E-tix.
Does my Grandstand ticket include Fair admission?
Fair
admission is sold separately and is required for each person attending a
Grandstand concert. This provides flexibility for when you enter the
Fairgrounds and allows guests to enjoy the entire Fair before or after
their concert. Tickets can be purchased at a discount before the Fair
opens.
Why do Grandstand tickets sometimes sell out so quickly?
We
work hard to book the artists that Fairgoers tell us they want to see.
As a result, Grandstand shows can generate a lot of excitement and
demand. Depending on whether a concert is fully seated or includes a
standing pit, the Grandstand accommodates more than 16,000 fans. For
well-known acts, thousands of people may be ready to buy tickets when
they go on sale. For example, more than 6,600 customers were digitally
“in line” when Lainey Wilson tickets went on sale this year. With that
level of interest, tickets for popular acts can sell out quickly.
The Iowa State Fair takes every step possible to ensure a safe, secure, and easy ticket purchasing experience. We continue to evolve our ticket purchasing processes in response to customer feedback and as new technologies are made available.